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Legal

Privacy policy

Last updated: [Date]

Who is responsible

The controller for personal data collected on deskandledger.com is [Company Name], [Registered Address], support@deskandledger.com.

What we collect and why

  • Orders: name, billing and delivery address, email, phone (optional) and order details — to fulfil the contract (Art. 6(1)(b) GDPR) and to meet tax and accounting obligations (Art. 6(1)(c)).
  • Account: if you create one, your email and password (stored encrypted) and order history — to provide the account (Art. 6(1)(b)).
  • Contact form and emails: your name, email and message — to answer you (Art. 6(1)(b) or (f)).
  • Newsletter: your email address, only with your consent (Art. 6(1)(a)); you can unsubscribe at any time.
  • Technical data: IP address and browser information in server logs, kept for security for up to 30 days (Art. 6(1)(f)).

Who receives it

We share data only with the providers who help us run the shop, under data-processing agreements: our hosting provider, our email provider, the payment provider (who processes your card payment directly), and the fulfilment and delivery partners who pack and deliver your order. We do not sell personal data, and we do not use advertising or tracking cookies.

How long we keep it

Order and invoice data are kept for the period required by tax law (usually up to 10 years). Contact messages are kept for up to two years. Newsletter data is kept until you unsubscribe.

Your rights

You have the right to access, rectify, erase, restrict and port your data, to object to processing based on legitimate interests, and to withdraw consent at any time. Write to us to exercise them. You can also complain to your data protection supervisory authority.

Cookies

We use only the cookies the shop needs to work. See our cookie policy.

The Ledger

A short letter, once a month.

New arrivals, restocks and the occasional essay on paper and pens. No spam, ever.